Terms of Service

1. Using NULORA

These terms apply to the NULORA website, software, wallet interfaces and related services. By using NULORA or submitting a project application, you agree to these terms. You must be legally able to enter into this agreement and comply with laws that apply to you. If you do not agree, do not use the services.

2. Experimental software and risk

Features may be incomplete, change, pause or become unavailable. Software errors, security incidents, compromised devices or keys, third-party failures, blockchain reorganizations, protocol or indexer errors and changes to Monero or other infrastructure can affect balances, ownership records, transactions and asset availability. No feature is guaranteed to be secure, accurate, uninterrupted or suitable for a particular purpose.

3. Wallets, keys and transactions

You are responsible for securing your device, passwords, recovery phrases, wallet files and backups, and for checking addresses, amounts, network selection and transaction details before approving an action. NULORA may be unable to recover a wallet, reverse a transaction or restore lost funds or assets. Blockchain transactions can be irreversible, incur fees and take time to confirm. Displayed balances, prices and asset information may be out of date or incomplete.

Do not assume every feature has the same custody model. Any service that takes custody of funds or assets must identify that arrangement in its own instructions. These general terms do not replace specific payment, reservation, custody, delivery or refund commitments agreed for a particular service.

4. Project applications and uploaded content

An application is a request for review. It does not create a collection on-chain, guarantee approval, reserve a launch date or promise promotion, sales or earnings. You confirm that the information you provide is accurate and that you have the rights and permissions needed for uploaded artwork and other content.

You keep ownership of your content. You give NULORA permission to store, process, resize and review it for your application and to contact you using the details you provide. For applications submitted under terms version 2026-10-31.2 or later, project names, symbols, descriptions, public social links and uploaded artwork can be viewed without a signature by anyone who knows the application wallet address. Email, Telegram and Discord contact details remain private. A collection launch requires a separate arrangement. Do not submit passwords, recovery phrases, private keys or confidential financial information in this form.

5. Service data, transaction tracking and third parties

NULORA processes application details, contact information and uploaded files to review projects, respond to requests and operate the service.

We track transactions and swaps related to your use of the NULORA website and services. Records may include connected wallet addresses, transaction hashes, assets and networks, amounts, fees, timestamps, confirmation or processing status, and related order or swap identifiers. We use these records to operate the service, provide transaction and swap history, reconcile payments, investigate failures and respond to support requests.

Wallet diagnostic sharing is enabled by default. Diagnostic reports may include wallet addresses, total, available and locked balance snapshots, sync status, technical errors and the connected wallet’s synced transaction history, including transaction hashes, amounts and incoming or outgoing direction. This history can include transactions that were not initiated on NULORA. Balance and history reports come from the wallet software on your device; they are not public balance lookups. Transaction, swap and diagnostic tracking records do not include your recovery phrase, private keys or wallet password.

Hosting, storage, analytics, monitoring and other technical service providers may process service data for these purposes and to help us understand usage and improve reliability. Swap-specific records, retention and exchange-provider processing are described in section 10. Blockchain activity may be public and cannot generally be deleted by NULORA. Contact us about service records or data requests through the official support account. Never include private keys, recovery phrases or wallet passwords in support requests.

6. No warranties or financial advice

To the fullest extent permitted by applicable law, NULORA is provided “as is” and “as available,” without express or implied warranties, including merchantability, fitness for a particular purpose, title and non-infringement. Nothing on NULORA is investment, financial, legal or tax advice. Digital assets can lose all value; an NFT does not automatically grant copyright or other rights beyond those expressly provided by its creator.

7. Limitation of liability

To the fullest extent permitted by applicable law, NULORA and its operators and contributors are not liable for loss of funds, cryptocurrency, NFTs or other assets, lost wallet access, lost data, profits or opportunities, or indirect, incidental, special or consequential damages arising from use of, or inability to use, the services. This includes losses associated with software defects, unauthorized access, key compromise, user error, network or protocol failures, and third-party services, even if the possibility of such loss was known.

If liability cannot be fully excluded, it is limited, to the extent the law permits, to the fees you paid directly to NULORA for the affected service in the three months before the event giving rise to the claim. Network fees and payments to third parties are not fees paid to NULORA.

Nothing in these terms excludes liability for fraud, intentional misconduct or any other liability that cannot lawfully be excluded, removes mandatory consumer rights, or permits NULORA to retain funds or assets that it is legally required to return.

8. Acceptable use

Do not use NULORA for unlawful activity, deception, infringement, malware, attempts to compromise wallets or systems, or conduct that disrupts other users. We may restrict access or suspend features to address misuse, technical issues or legal requirements, subject to applicable law and any existing obligations to users.

9. Changes and applicable rights

We may update these terms and will change the date and version shown above. Material new terms will be presented when acceptance is required. Changes do not retroactively remove rights or obligations that have already arisen. Applicable mandatory law continues to apply; these terms do not require you to waive rights that cannot be waived.

10. Crypto swaps

Swaps use third-party exchange services and their selected exchange providers. They involve real mainnet assets and are unavailable on stagenet. Funds are sent to the provider, which processes the exchange and pays the receiving address. Providers may request identity verification, delay or halt a swap, or issue refunds under their own terms. Check the asset, network, amount, address, memo and deposit deadline before sending.

The quoted rate includes the swap fees, including a 1% platform fee and the exchange’s fees and network costs. Your wallet may charge a separate fee to send your payment. Floating quotes can change during processing. Provider eligibility restrictions apply.

For swaps, NULORA retains the swap record, related public wallet addresses, IP address, browser language and device/browser information in its database indefinitely for support and valid information requests. These records do not contain wallet seeds, private keys or passwords. The exchange services and providers apply their own data policies. Swap lifecycle and error analytics use correlation IDs and exclude addresses, IPs, device records, amounts and session tokens.

11. Contact

Contact the official NULORA account on X: @nuloraio. Never send a recovery phrase, private key or wallet password.